Experian were one of our most improved employers from 2022 to 2023.
A commitment to diversity, equity, and inclusion is woven into the fabric of our organisation. A key partner in helping us achieve that is Investing in Ethnicity. While we first started capturing diversity data, including ethnicity, from employees in 2021, in 2022 we took part in the Investing in Ethnicity Matrix for the first time. The results from this helped us to benchmark our DEI practices in relation to ethnicity and, crucially, gave us areas to focus on going forward. One of those key areas was data and how we should be utilising it to understand more about our workforce.
In late 2022 and early 2023, we started using the diversity data we were capturing to benchmark Experian’s diversity representation against the 2021 Census and ONS Labour Market Reports. This enabled us to set representation targets for ethnicity and put in place regular reporting to understand movement towards those targets, as well as any barriers experienced by our underrepresented groups. We also expanded our diversity data questions to our recruitment application system.
What this growth in gathering data has shown our employees is that we are passionate about DEI and that we do act on the diversity data we gather, using it to evolve our diversity practices by making sure we understand what is going on. This is key to building the trust you need for your employees to feel comfortable sharing their details. It was one of the biggest areas we saw movement in in our 2023 Matrix score.
Gathering all this data has led to our ability to produce detailed reporting that is utilised by senior leaders. Our Business Units have now set their own DEI Action Plans using the reports, which then supports the overall Explain DEI strategy. This has created a sense of engagement and accountability from our Senior Leaders, but most importantly, it has enabled us to review our people practices for equitability. Understanding if our people practices are suitable for every person who works for Experian or if they favour particular demographics has been so important to us increasing inclusion and representation and truly making Experian a place everyone can belong.
Investing in Ethnicity have been with us every step of our journey, from the initial analysis and discussions on what our score meant and the gaps, through to sharing ideas and best practices from other organisations to round table events, enabling you to learn firsthand about what top organisations are doing.
At Experian, we could not be prouder of our most improved employer status with Investing in Ethnicity, and we look forward to seeing where our continued efforts lead us to in 2024.
